Communications Advisor

Position Title:

Communications Advisor

Division:

Transaction Structuring

Department:

Business Strategy and Communications

ReportsTo:

Communications Manager, Real Estate

Position Purpose

The Advisor will focus on achieving IO’s purpose, respecting our values and exceeding our corporate objectives. The Advisor will adhere to the highest standards of ethics and judgment. The Advisor will lead by example to challenge himself / herself to exceed expectations set by the team as expressed in the team slogan: A team of awesome people and high performing professionals who strive to be creative and proactive, earn trust and respect, and achieve excellence. The purpose of the position is to execute communications, media relations and client relationships required to proactively plan, implement and monitor all communications for Real Estate.

Key Function and Responsibilities

1. Accountability

  • Strive to exceed expectations set in IO's purpose, values and corporate objectives.
  • Achieve results for Business Strategy and Communications and provide input to the Manager for the quarterly summary of results.
  • Adhere to corporate policies, protocols and directives including those related to conflict of interest, procurement, ethics travel and hospitality.
  • Adhere to policies, protocols and directives including government directives, the IO Communications Policy, the Ministry Communications Protocol and requirements of the Advertising Review Board.
  • Implement procurements, expenses and accountability requirements, based on direction from the Manager and in accordance with the delegations of authority.

 

2. Communications implementation - Real Estate

  • Based on direction from the Manager, develop and implement:
    • Communications plans and strategies for Real Estate in order to contribute to the Annual Communications, Marketing and Media Plan;
    • Information for the IO story deck and statistics on a quarterly basis and the weekly communications calendar;
    • Advice on IO's communications priorities for Real Estate.
    • Lead communications as specified by Manager for Realty Operations and Asset Management and Portfolio Strategy and Transaction Services, including proactive communications, media relations and issues management.
  • Develop strategic messaging in collaboration with subject matter experts and respond to media inquiries regarding real estate projects, properties and priorities such as:
    • Day-to-day property management
    • Construction/demolition activities within portfolio;
    • Operational emergencies;
    • Realty Transactions (Sales, Acquisitions and Leasing)
    • PMSP Procurement;
    • Vendor of Record;
    • Environmental concerns;
    • Building safety and security;
    • Initiatives such as footprint reduction, filming on government properties, flag etiquette and protocol.
  • Create high quality products for approval by the Manager such as:
    • Media releases;
    • Key messages and speaking notes;
    • Briefing notes, Qs&As and related background materials;
    • Responses to contentious correspondence
  • Lead communications contact for Property and Land Management Services (PLMS), as directed by Manager:
    • Oversight of CBRE Communications, as directed, to manage such files as Tenant memos, building activity updates and the quarterly ministry newsletter (Lobby News);
    • Identify communications opportunities from PLMS activities
    • Identify potential communications issues related to PLMS activities
    • Advise and assist on IO/MOI correspondence related to PLMS activities
  • Lead communications contact for PMSP projects, as directed by the Manager:
    • Liaise with service providers related to tenant and public stakeholder communications
    • Identify communications opportunities from PMSP projects
    • Identify potential communications issues related to PMSP projects
    • Advise and assist on IO/MOI correspondence related to PMSP work


3. Media relations and crisis communications

  • Assist the Manager and the Communications team to enhance crisis communications capabilities in the organization that improve real estate communications.
  • Collaborate with the Manager on specific issues on a day-to-day basis in the context of the broader corporate objectives and communications priorities of IO, our clients and partners.

 

4. Individual Leadership

  • Actively participate in and contribute to the Communications team's meetings.
  • Contribute to a trusted and knowledgeable team of experts that deliver high quality   communications for our organization and clients.
  • Grow relationships with communications leads in the Ministry and with clients regarding communications.
  • Build productive relationships with other Communications Advisors.

Qualifications

Education and Knowledge

  • Diploma or degree in communications, public relations or related field.

Experience

  • Over 5 years of communications or public relations experience - ideally in a corporate or government setting.
  • Experience in developing and implementing strategic communications and issues management plans, developing communication products, media response and relations, stakeholder relations.
  • Knowledge of the real estate industry would be considered an asset

Skills and Personal Attributes

  • Sound judgment to work with and provide advice to executives.
    Ability to work professionally with all levels of IO executives, real estate teams, stakeholders, ministries, political staff.
  • Excellent writing skills.
  • Strong inter-personal skills and confident verbal and written communication.
  • Track-record of working effectively and competently as an individual that demonstrates a strong work-ethic and an ability to be a team player.
  • Ability to routinely manage several projects simultaneously while producing thoughtful, analytical and creative work to a tight deadline.
  • Proficient in various computer applications, for example  Windows, Microsoft Project, Word, Excel, Power Point, Visio and Outlook.