Senior Manager, Corporate Reporting (until January 2019)

Position Title:

Senior Manager, Corporate Reporting

Division:

Finance and Lending

Department:

Corporate Reporting and Performance Measurement

ReportsTo:

Senior Vice President, Finance and Risk

Position Purpose

To develop and maintain corporate reporting templates, content and methodology that support Infrastructure Ontario’s (IO) corporate values by fostering strong direct relationships with business units and internal and external stakeholders. Create visibility into key program metrics for the senior executive team and external stakeholders.

Key Function and Responsibilities

1. Provide a strategic framework for risk and program reporting.

  • Provide a systematic approach for identifying, managing and reporting program risks and critical issues.  Develop strategies aligned with Infrastructure Ontario's (IO) priorities and business goals that deliver value and mitigate organizational risk.
  • Oversee the development and continual improvement of content for Monthly Reporting Board Package including the Risk Management Dashboard and other scorecards and ensure quality output.
  • Develop and maintain a quarterly reporting framework with definitions and scoring methodology to monitor IO performance against Corporate Objectives and communicate results.
  • Design new dashboards and gain acceptance from Divisional leads to illustrate performance against strategic objectives. 
  • Develop and oversee quality control methodologies including user guides, processes and training material for divisional reporting to ensure accuracy.
  • Oversee the development and maintenance of reporting templates to support the needs of various Divisions, IO executives, and external stakeholders.
  • Establish the corporate and MEDEI reporting calendar and ensure on time receipt of divisional input.
  • Ensure reports distribution to IO executive and stakeholders based on established reporting calendar.
  • Interpret results and flag areas of concern to senior executives to enable timely corrective action.

 

2. Lead research for new innovative reporting methodologies and tools. Develop new applications methodologies for accurate, efficient and timely reporting.

  • Keep up-to-date on best practices in reporting and information management.  Assist in the identification and development of new methodologies and systems to enable reporting of corporate objectives and MEDEI priorities.
  • Collaborate with IT to develop collaborative reporting tools and web based dashboards.  Act as prime stakeholder in the development of business requirements.
  • Lead divisional training of on-line tools including presentations and training material.

 

 

3. Lead Annual Report development and submittal process to ensure compliance with Ontario Infrastructure and Land Corporation Act and the Memorandum of Understanding with MEDEI.

  • Lead requirements sessions with senior executives to develop a comprehensive framework to coordinate content from all contributing divisions and business units to deliver a comprehensive and detailed Annual Report.
  • Review the 3-year Business Plan, GREP Report and MEDEI priorities to align content and ensure consistency of information.
  • Research and make recommendations for new topics, content and format based on industry trends.
  • Conceptualize and write compelling content that inspires and relays the IO story.  Seek editorial comments from IO Communications prior to approval by IO Executive team, CEO, Board of Directors and MEDEI.
  • Develop a strong understanding of IO service lines, products and services, and tailor the corporate message to the meet needs of the each division.
  • Work with the corporate communication team to implement, test and optimize messages and graphic layout.

 

 

4. Develop and implement a Corporate Objectives Framework and Balance Scorecard for quarterly publication.

  • Research and make recommendations to senior executive for the appropriate performance measures and benchmarks to be included in IO's balanced scorecard.
  • Develop an annual strategy map to align all Key performance indicators, performance metrics, corporate objectives and MEDEI priorities within the balance scorecard framework.  Identify gaps in processes or measures to achieve strategic objectives.
  • Gather input from IO service lines to affirm new measures, availability of information and proposed calculations.
  • Develop the scorecard format, presentation and document the quarterly process including sources of information and calculation methodologies for approval by the Senior Management Team.
  • Publish the scorecard on a quarterly basis, analyze trends and assist divisions to take corrective action as required.
  • Develop performance measurement reports to baseline performance and demonstrate improvement post implementation.

 

 

5. Act as IO Lead and single point of contact for MEDEI quarterly reporting.

  • Review the Letters of Direction from MEDEI and identify changes in deliverables for action by Division and Department Leads.
  • Establish the reporting frameworks in collaboration with divisional leads.  Communicate with MEDEI, REL Divisional President, REL SVP Realty Analytics and Business Strategy and Communications for approval and implementation.
  • Lead the coordination of the quarterly report to MEDEI through Divisional leads.   Perform analytical and editorial functions to ensure relevant and timely information that is of professional quality.  Draft the quarterly report cover letter on behalf of the  EVP and CFO
  • Oversee the development and publications of a single point of contact list for MEDEI.
  • Collaborate with MEDEI, Corporate Finance and other IO Divisions to establish reporting inventory for all IO reporting to MEDEI. Identify report description, purpose, owner and quality control practices to avoid duplication and/or contradictory information.

Qualifications

Education and Knowledge

  • Post secondary degree or diploma in business administration or program/project management.
  • PMP designation would be an asset.
  • Strong knowledge of and commitment to effective program management and knowledge management principles, and an understanding of issues arising in the development and implementation of standard processes and knowledge tools. 
  • Understanding of the construction industry, AFP models, and the real estate asset management and advisory industries would be an asset.

Experience

  • Over 7 years experience in a similar role in a corporate setting, preferably within real estate, project development, or the construction industry.
  • Experience in developing reporting systems, tools and other resources would be an asset.
  • Experience developing performance measurement reports and delivering presentations to executives.
  • Experience with analyzing and coordinating feedback while administering advice and recommendations is beneficial.
  • Experience developing strong relationships with a variety of stakeholders.

Skills and Personal Attributes

  • Strong listening and comprehensive skills. 
  • Highly developed influencing, planning and presentation skills.  Ability to market solutions to internal and external clients. 
  • Strong interpersonal skills and ability to influence people through consultation, negotiation and consensus building.
  • Excellent analytical skills and ability to integrate program-wide issues and develop solutions.
  • Exposure to government process.
  • Able to exercise independent judgment and drive initiatives to a successful conclusion.
  • Ability to manage/motivate staff and internal/external stakeholders to deliver high performance.
  • Skilled in hosting small and large group presentations and focus groups.