Senior IT Business Analyst

Position Title:

Senior IT Business Analyst


Corporate Services


Information Technology


Manager Business Systems

Position Purpose

The Senior IT Business Analyst will lead business solution delivery from inception to deployment; partner with the business and IT to gather requirements for the evaluation, design, customization and deployment of electronic business solutions and ensure deployed solutions meet/continue to meet client requirements.

Key Function and Responsibilities

1. Apply project management processes & techniques to support the delivery of IT business solutions for Infrastructure Ontario.

  • Project manages business solution delivery from inception to deployment including resource planning and staging.
  • Provide analytical support in the development and execution of IT strategic and operational plans.


2. Lead the identification, analysis and communication of business process improvements.

  • Work closely with diverse application stakeholders to gather, document and analyze system and business requirements
  • Lead the development/evaluation of design specifications, IT business cases, request for proposals, service level agreements and project charters.
  • Facilitate user acceptance focus groups to validate project goals.
  • Develop and execute test cases in development, acceptance and production environments.


3. Provides business application support to end-users.

  • Ensure the effective use of the end application and evaluate integration with other new modules or applications.
  • Evaluate, customize and deploy IT solutions to meet client requirements.
  • Serve as the main technical consultant for development and enhancements to the Internet and Intranet sites.
  • Provide mentoring and technical guidance to the IT Business Analyst.


Education and Knowledge

  • University degree or equivalent, with major coursework in computer engineering, computer science, information technology or related field.
  • Detailed awareness of business analysis methodologies, approach and techniques.
  • Knowledge of systems development methodologies.


  • A minimum of 5 years of progressive business analysis experience.
  • Proven experience in the systems development life cycle of complex applications, application construction and system testing; knowledge of major programming languages and database management systems.
  • Demonstrated experience implementing productivity and collaboration tools such as document management systems, portal solutions, Intranet, online meeting/conferencing, etc.

Skills and Personal Attributes

  • Strong analytical, problem-solving and organization skills to project manage IT application projects.
  • Excellent verbal/written communication, interpersonal, consulting, consensus-building and negotiation skills; ability to build strong working relationships.
  • Ability to translate technical/IT jargon to regular business language and vice versa.