Records and Knowledge Management Coordinator

Infrastructure Ontario (IO) is a crown agency whose purpose is to build, manage, finance, and enhance the value of Ontario public assets, including Ontario’s public infrastructure, real estate, and government facilities. Our core values include being people-oriented, innovative, client-focused, execution-driven and diligent.


The Records & Knowledge Management Coordinator supports the development, implementation, and maintenance of an effective Document and Records Management (DRM) program.  In addition, the Coordinator manages document and records management system and ensure proper retention and disposal of records, and supports the ongoing development and implementation of knowledge management best practices.


We are currently looking for a Records & Knowledge Management Coordinator with a college or post-graduate diploma or experience that would be considered equivalent.  Demonstrated knowledge of records management principles, practices, methods and techniques are essential to this role.


To succeed in this role, the Records & Knowledge Management Coordinator should have a minimum of three years experience in a formal file room, archivist, law firm, library or other records-intensive environment.  Experience with document and/or content management software or equivalent experience in complex electronic filing systems environments is required.  Experience in a law firm environment or a public procuring authority with a role in assembling, issuing and tracking a large number of complex procurement documents is an asset.  Experience in drafting user manuals and documenting business processes would be an asset.


This role will require demonstrated ability to communicate complex, non-linear concepts in a systematic, organized and linear manner.  Extremely strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast paced environment.  Good oral and written communication skills and ability to provide technical training to staff.  Demonstrated ability to manage client expectations in application of policies, standards and business processes.  Demonstrated interpersonal and relationship building skills to effectively partner with business units, staff, and external service providers.  Strong interpersonal skills and proven ability to build and maintain positive working relationships and work in a team-based environment.  Proficient in the Microsoft Office suite of products is required.


If you meet the above requirements and are a self-starter able to manage multiple priorities and work within the complexity of an evolving organization, this opportunity is for you.


To apply, forward your resume by September 29, 2017 to and reference TS - PRM - RKM2 in the subject line. To learn more about our organization, please visit Infrastructure Ontario is an equal opportunity employer. We will accommodate your needs under the Ontario Human Rights Code.